Code42 Crashplan: Difference between revisions

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A number of issues have occurred and are listed here with workarounds.
A number of issues have occurred and are listed here with workarounds.


== Cannot sign in ==
== Cannot sign in/access GUI ==
Affects:
Affects:
* openSUSE 15.4
* openSUSE 15.4
* Crashplan 10
* Crashplan >10 - 10.4.1 (Anything under the Code42 banner)


This error occurs due to a library not installed using the installation script.
This error occurs due to a library not installed using the installation script.
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* Copy the library in the folder to <code>/usr/local/crashplan/nlib</code>.
* Copy the library in the folder to <code>/usr/local/crashplan/nlib</code>.
* Restart the service and GUI and log in again.
* Restart the service and GUI and log in again.
'''NOTE: 10.2.0 attempted to fix this but installed the incorrect library. openSUSE is unsupported so this may be a foreseeable problem.'''


== Cannot autostart Crashplan service ==
== Cannot autostart Crashplan service ==
Affects:
Affects:
* openSUSE 15.4
* openSUSE 15.4
* All versions of Crashplan at present
* Up to version 11 (all old Code42 releases)


Due to openSUSE moving from Sys-V to systemd, the old script to start Crashplan cannot be set to enabled to start Crashplan on startup. This did not work before but is completely unsupported in openSUSE 15.4.
Due to openSUSE moving from Sys-V to systemd, the old script to start Crashplan cannot be set to enabled to start Crashplan on startup. This did not work before but is completely unsupported in openSUSE 15.4.