Code42 Crashplan: Difference between revisions
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A number of issues have occurred and are listed here with workarounds. | A number of issues have occurred and are listed here with workarounds. | ||
== Cannot sign in == | == Cannot sign in/access GUI == | ||
Affects: | Affects: | ||
* openSUSE 15.4 | * openSUSE 15.4 | ||
* Crashplan 10 | * Crashplan >10 - 10.4.1 (Anything under the Code42 banner) | ||
This error occurs due to a library not installed using the installation script. | This error occurs due to a library not installed using the installation script. | ||
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* Copy the library in the folder to <code>/usr/local/crashplan/nlib</code>. | * Copy the library in the folder to <code>/usr/local/crashplan/nlib</code>. | ||
* Restart the service and GUI and log in again. | * Restart the service and GUI and log in again. | ||
'''NOTE: 10.2.0 attempted to fix this but installed the incorrect library. openSUSE is unsupported so this may be a foreseeable problem.''' | |||
== Cannot autostart Crashplan service == | == Cannot autostart Crashplan service == | ||
Affects: | Affects: | ||
* openSUSE 15.4 | * openSUSE 15.4 | ||
* | * Up to version 11 (all old Code42 releases) | ||
Due to openSUSE moving from Sys-V to systemd, the old script to start Crashplan cannot be set to enabled to start Crashplan on startup. This did not work before but is completely unsupported in openSUSE 15.4. | Due to openSUSE moving from Sys-V to systemd, the old script to start Crashplan cannot be set to enabled to start Crashplan on startup. This did not work before but is completely unsupported in openSUSE 15.4. | ||